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Welcome to the PSBT Virtual Branch

Real Bankers. Real Answers. Anywhere you are.

What is the PSBT Virtual Branch?

The PSBT Virtual Branch is your gateway to expert banking—whenever and wherever you need it. No chatbots, no automated responses—just real bankers providing real answers in real time. Whether you need to open an account, get financial advice, or manage your banking needs, our experienced team is here to help.

Hours of Operation | Monday - Friday, 8:00am - 5:30pm

Why Choose the PSBT Virtual Branch?

Instant Access to Banking Experts – Get connected with real bankers, not AI.
Open Accounts – Need a new account? We can help—right now.
Convenient & Secure – Personalized service from wherever you are.
More Than a Service, It’s an Experience – Personalized, one-on-one support, just like an in-person visit.

What Can We Do for You?

Just about everything you can do in a physical branch, you can do here! At the PSBT Virtual Branch, you can:

Open new accounts

Apply for loans and mortgages

Get personalized financial advice

Ask questions - directly to a banker

Meet Your Virtual Branch Team

Our team of dedicated banking professionals is ready to assist you. Meet our experts:

Margarita

As the Virtual Branch Manager, I bring over a decade of banking experience and a passion for exceptional service. I pride myself on building strong client relationships and leading teams to provide personalized banking solutions. Together, we’re committed to delivering an outstanding virtual banking experience.

Gillyan

My name is Gillyan, and I’ve spent over 12 years in banking, building relationships and helping customers achieve their financial goals. I love guiding them through savings, big purchases, and home improvements. Now, through the virtual branch, I’m excited to make expert banking support more accessible than ever!

Yashira

I bring over 11 years of banking experience and a passion for helping individuals and families achieve their financial goals. Fluent in Spanish, I take pride in connecting with diverse clients and providing trusted guidance tailored to their unique needs.

Nina

I’m a Relationship Banker at the Susquehanna Branch with 25 years of experience at PSBT. I take pride in assisting customers and building lasting relationships. Born and raised in Susquehanna County, I live with my husband and three daughters. We enjoy spending time outdoors, especially on our family farm!

Mike

I am a Senior Personal Banker with 12 years of banking experience. I specialize in building and expanding customer relationships. Living in Bucks County, I enjoy playing disc golf, cooking, and going to the movies in my spare time.

Christine

I’m an Assistant Branch Manager at the Moscow and Daleville branches. With 35 years in banking, including 10 as an Assistant Branch Manager, I take pride in providing exceptional customer service. My husband and I have two sons and recently became grandparents to a beautiful baby girl!

Terri

With 15 years in banking and recently earning my ABA Certified Banker certification, I’m passionate about helping clients with their financial needs. Married for 15 years with two active kids, we spend most of our time cheering them on at football, baseball, softball, and cheer events!

I had a wonderful experience opening an additional savings account with Margarita in the virtual Branch! The process was straightforward and fast, and I was able to complete everything without any hassle. The instructions were clear, and I appreciated how quick the setup was. They were very helpful in answering my questions and ensuring everything went smoothly and we're even able to offer me additional products that will benefit me. I highly recommend to anyone looking for a simple and efficient way to do their banking.

- Hunter W.

Gillyan was wonderful to work with, one quick phone call from her and everything was in motion. She was so friendly and VERY knowledgeable, answered all my questions and had everything set up the next day! Wonderful to work with people that are very proficient in their position!

- Pamela L.